Churn Risk Scorecard

Score churn risk with a fast weighted model to prioritize customer retention interventions.

1Rate each risk signal from 1 to 10.

2Review weighted score and risk tier.

3Use the output to prioritize account actions.

Usage drop7/10

Support friction5/10

Renewal risk window4/10

Payment risk3/10

Risk tier

Low churn risk

Score: 5.15 / 10

Churn Risk Scorecard
Usage drop: 7/10
Support friction: 5/10
Renewal risk window: 4/10
Payment risk: 3/10

Weighted score: 5.15 / 10
Risk tier: Low churn risk

Exports for this tool